Once you have placed an order, it will be automatically fulfilled by our logistics team. You will then receive a notification from the approved Red Paddle Co Store that will fulfil your order detailing the tracking information and any other relevant information regarding your order. Your new Gagadu product will then swiftly arrive with you within 3-5 working days of the original order whenever the product is located in local warehouse. There are other products that may be located in international warehouses and the delivery time may last 10-15 days.
We have a dedicated team here at Gagadu to help facilitate your order, so if you have any queries please contact us; firstname.lastname@example.org.
All orders over 100 € will qualify for FREE SHIPPING. Any orders under 100 € will be subject to a 5.95 € delivery charge. Your Gagadu order will be shipped to you within 3 WORKING DAYS from the original purchase date.
If you do wish to change or amend your order, please email us on email@example.com or call us on 0034 616 541 103.
Please note we are only able to ship to addresses within the Europe & UK.
Please ensure you include your order number and reason for returning.
Products must be in their original packaging, pending product inspection before we can offer a full refund. Please read details below to arrange a return.
We offer FREE RETURNS within 14 days from the original purchase date, for any unused BOARD PACKAGE ORDERS still in their original packaging, pending product inspection we can then offer a full refund. To arrange the return of your order, please contact us directly on firstname.lastname@example.org to arrange returns.
For unwanted GAGADU BOARDS, ACCESORIES or MERCHANDISING items we regret that we do not offer free returns currently, the customer is responsible for the cost of the return. To arrange the return of your order, within 14 days , please contact us directly us on email@example.com to arrange returns. Please return the item(s) with their labels attached and in their original packaging. We recommend that items are returned to us using a trackable, signed-for delivery service and we recommend you insure your return for the value of the product. Pending product inspection, we can then offer a full refund (excluding original carriage if applicable).
All 2021 boards come with a 2 years warranty as standard.